Terms of Business


All prices are subject to alteration without notice and all orders are accepted at prices ruling on the day of despatch.

Terms of Payment

Nett 30 days following end of month in which goods are invoiced. Interest may be charged as per (Interest) the "late payment of commercial debts 1998 Act" 30 days from invoice date.


To be paid in full as invoiced.

Damage or Loss

Please notify the carriers in writing immediately on arrival of any loss or damage and at the same time advise ITG.

Non Delivery

It is essential that you advise us within 7 days of date of invoice of non arrival of any shipment to enable us to lodge a claim with the carriers, which to be valid must be entered by the senders within 21 days of despatch.


Sizes, weights and dimensions quoted are approximate.

Small Order Charge

All orders are subject to a minimum carriage and packing charge of £12.00. Orders under the value of £50.00 are accepted at the company's discretion.

Back Orders

Despatched when available unless we are notified in writing to cancel.

Condition of Sale

It is a condition of sale of the goods invoiced that they remain the absolute property of itg Ltd until the total amount due in respect thereof has been paid.

Returned Goods

Goods returned for credit may be subject to a handling charge of 15%.